jk444's Privacy Policy

1.1 Information Provided at Registration

When you create an account at jk444, we collect the following personal information:

• Full name (in both Bengali and English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• National ID number (for KYC verification, where applicable)
• Preferred currency (BDT / Taka)

1.2 Financial Transaction Information

During deposit and withdrawal processes, we collect information related to your payment method. This may include bKash, Nagad, Rocket, and Upay account numbers. Full payment card numbers or bank account details are not stored on our servers — this information is processed directly through secure payment gateways.

1.3 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identification data
• Browser type and operating system
• Site entry and exit times
• Browsing behaviour (which pages were visited and for how long)
• Referral URL (the source from which you arrived at our site)
• Information obtained through cookies and similar tracking technologies

1.4 Gaming Activity Information

To ensure the security, fairness, and responsible gaming of our services, we store information related to your gaming activity. This includes betting history, win and loss records, gaming session duration, and deposit and withdrawal history.

3.1 Service Provider Partners

To operate our services, we work with certain trusted third parties, such as payment processors (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), and cybersecurity service providers. These partners receive only the information necessary to deliver their designated services and are contractually bound to comply with our privacy policy.

3.2 Legal Obligations

We may be required to disclose information in the following circumstances:

• To comply with a valid court order or government directive
• To assist in investigating fraud or criminal activity
• To comply with anti-money laundering (AML) laws
• To protect the rights and assets of jk444 or its users

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance and introduce you to any new privacy policy that applies.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmission on our website is protected by SSL encryption. Confirm this by checking for "https://" in your browser's address bar.
• Database Encryption: Stored data is held in encrypted databases and can only be accessed by authorised personnel.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to provide an additional layer of security for your account.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Our systems are regularly tested by third-party security experts.

5.2 Organisational Safeguards

Alongside technical measures, we have taken the following organisational steps:

• Regular data protection training for staff
• "Principle of least privilege" — staff can only access the information required for their role
• Strict access controls and audit logs
• An immediate response plan in the event of a data breach

5.3 Acknowledgement of Limitations

While we are committed to ensuring the highest level of security, no method of storing or transmitting information over the internet is 100% secure. We advise you to keep your account password confidential and to notify us immediately of any suspicious activity.

6.1 Information for Active Accounts

We retain all your information for as long as your account remains active. This information is essential for providing our services and ensuring your security.

6.2 After Account Closure

Even after you close your account, we retain certain information for specified periods:

• Transaction records: For as long as required to meet financial regulatory requirements
• KYC documents: For as long as required to fulfil legal obligations
• Gaming history: For responsible gaming records and legal requirements
• Communication records: For customer service and dispute resolution

After the applicable legal retention period has ended, or following your deletion request, we will arrange to securely delete or anonymise your information.

Restriction for Users Under 21

jk444's services are strictly for users aged 21 and above only. We do not intentionally collect information from any minor. Age verification is mandatory during the registration process. If we become aware that a minor is using our platform or that their information exists in our database, we will immediately close that account and delete the associated information.

If you believe a minor is using jk444, please notify us immediately at [email protected].

9.1 Right to Make Changes

jk444 reserves the right to update this privacy policy from time to time in line with applicable laws, regulatory requirements, or business changes.

9.2 Notice of Changes

If any significant changes are made to the privacy policy, we will:

• Display a notice on the main page of the website
• Send a notice to the registered email address
• Update the "Last Updated" date at the top of the page

By continuing to use our platform after the changes, you will be considered to have accepted the updated policy. If you do not agree to the policy changes, please contact us or close your account.